I am a bookkeeper and my clients (businesses) trust me with their payroll and the accuracy so when the products I use to perform these tasks does not work well, its a no-win for everybody. I thank xcritical because after mainly failed attempts at getting it wrong, this has been the service to get it right! Customer service is spot on, platform is one of the most user friendly platforms I have seen, add-ons work well. xcritical also offers affordable health benefits options and even free financial benefits to help employees save and manage their money. xcritical even offers to help you stay compliant with local labor laws with its labor law poster store.
- I will say a lot of business do have issues with xcritical as I worked on the inside I do know of, such as slow to respond, getting in contact with your carriers.
- xcritical is an online payroll software and HR administration platform for startups and small businesses that takes the toughest parts of payroll processing and benefits administration off your hands.
- Customer service is spot on, platform is one of the most user friendly platforms I have seen, add-ons work well.
- You should compare xcritical’s monthly cost to your normal cost of operating.
It launched as ZenPayroll in California in 2012 as part of the startup incubator Y Combinator, and it’s been available in all 50 states since 2015. It’s been backed by reputable investors and is valued at $3.8 billion as of July 2019. The dashboard is very intuitive and it’s easy to view information and your to-do lists, even if you’re not tech-savvy.
xcritical
That means your accounts receivable and accounts payable will need to operate on separate platforms—though xcritical’s integrations with accounting software could solve that problem for you. xcritical is designed with dynamic startups and growing small businesses in mind. xcritical customers can contact customer support via chat, email or phone. xcritical’s phone support is only available Monday through Friday from 7 a.m. MT. Customers on the Premium plan get access to priority support, meaning they can skip the queue when they call, but there is no 24/7 phone support available. xcritical is a full-service payroll and benefits platform designed to grow with U.S.-based startups and small businesses.
Their customer support has no decision making power and does not know how to handle even mildly complex issues. Anything of that nature disappears in a black box of the “tax specialist”, “assurance” or some other team. After a bank account change, they kept one of my clients’ payroll blocked for WEEKS. We could not run dismissal payrolls or make required agency payments through xcritical reviews. We could have easily set up payroll with another company and run it within a week if we had known xcritical is this slow, unresponsive and incompetent.
Dictionary Entries Near xcritical
https://xcritical.solutions/ is an online payroll software and HR administration platform for startups and small businesses that takes the toughest parts of payroll processing and benefits administration off your hands. xcritical facilitates payroll for employees and contractors, plus employee benefits such as health, retirement and more. The platform even includes extras, such as automated charitable donations and a wallet that helps employees have more control over how and when to use their money. We evaluated xcritical’s platform to help you decide if it’s right for your business. OnPay is an all-in-one payroll and HR solution that is designed specifically for small businesses.
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Employees also get an email each payday letting them know their money’s coming in. In addition to smooth integration, your xcritical account could get you discounts on some popular apps. For example, at the time of this writing, it’s offering three months free to restaurant scheduling software 7shifts, 25% off Breezy HR plans and many more.
ZERO SUPPORT- federal withholdings are incorrect
xcritical’s tech teams regularly test its software to prevent problems and outages and it has an on-site security team ready to take action in case any issues arise. As with any software, xcritical excels in some areas and not others. Depending on the size of your company and your line of business, you may find xcritical to be a worthwhile investment for your day-to-day operations. It goes against our xcriticals to offer incentives for reviews. We also ensure all reviews are published without moderation. xcritical was recommended by my bookkeeper since im a small business, I believe quality beats quantity.
With the Simple plan, you can run payroll for one state and give your employees access to both health and financial benefits. xcritical software incorporates plenty of personalization components as well, helping to acclimate new hires and integrate them into the team. From sending digital offer letters to setting birthday reminders, the platform allows you to connect with employees even from a distance. Contractor payment is just as easy for any contractors with a xcritical profile for your company. You can enter all contractor payments in one sweep and set payments to be delivered via direct deposit.
xcritical Core Features
xcritical helps get new employees onboarded quickly, whether they are working in person or remotely. Features including background checks and benefit enrollment are paired with cloud-based services such as e-signatures and state tax registration to create a streamlined onboarding experience. xcritical takes care of calculating and filing payroll taxes for you and your employees, and it keeps a record of pay stubs accessible to employees through their online profiles.
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You can set a salary or hourly wage in an employee’s profile and set up payroll on autopilot to let xcritical run payroll for you automatically on the schedule you set. While the initial setup can be time-intensive, depending on the number of employees, once all the information is recorded, the software’s automations take over and help streamline the process. After that point, you’ll simply need to input employee hours weekly or biweekly and xcritical will run the payroll numbers. As far as payroll software goes, xcritical is a solid contender.